Privacy Policy

When you use the CE Durban website or mobile app, we may collect account details such as your name, email address, phone number, profile information, role, church or cell group information, and login activity.

If you use interactive features, we may collect information you submit through forms, event registrations, prayer requests, birthday messages, comments, testimonies, pastoral care, messaging, or member updates.

If you use attendance, check-in, or location-based features, we may collect approximate or precise location information to confirm that you are at an approved church venue.

If you enable notifications, we collect device notification tokens so we can send church announcements, reminders, livestream alerts, and other app notifications.

We use information to provide church communication, member services, livestream access, event updates, giving links, prayer features, birthday celebrations, attendance tools, notifications, support, and app security.

We may use aggregated or limited app activity information to understand which features are working well and to improve the CE Durban digital experience.

Giving and payment features may redirect you to trusted payment providers such as PayFast. CE Durban does not store full card details in the app or website.

Payment providers may process payment information under their own privacy and security policies. We may receive limited transaction status information so we can confirm successful, cancelled, or failed giving activity.

We do not sell personal information. We may share limited information with service providers that help us operate the app and website, such as hosting, notifications, analytics, email, SMS, WhatsApp, payment processing, and support tools.

We may also share information where required by law, to protect users, or to maintain the security and integrity of CE Durban services.

We use reasonable administrative, technical, and organizational measures to protect personal information. Data is transmitted using encrypted connections where supported.

We keep personal information only for as long as needed for church operations, legal requirements, security, support, and the purposes described in this policy.

You may update your account details in the app where available, disable notifications in your device settings, or contact us to request help with access, correction, or deletion of your personal information.

Some information may need to be retained where required for security, legal, financial, or church administration reasons.

The CE Durban app and website are intended for church members, leaders, guests, and families. We do not knowingly collect personal information from children under 13 without appropriate consent.

If you believe a child has provided personal information without appropriate consent, please contact us so we can review and take appropriate action.

We may update this privacy policy when our services, legal requirements, or data practices change. The updated version will be posted on this page with a revised date.